Overview

Welcome to Paprila! The terms "we", "us" and "our" refer to Paprila. Paprila operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Paprila is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Paprila reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Paprila confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Paprila may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer promotions on the Services that may affect pricing and are governed by terms separate from these Terms. If there is a conflict between promotional terms and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred at the posted prices, including shipping, handling, and applicable taxes.

Section 5 — Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 — Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by Paprila, its affiliates or licensors and are protected by patent, copyright and intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on the Services without our prior written consent.

Paprila's names, logos, product and service names, designs, and slogans are trademarks of Paprila or its affiliates or licensors. Shopify's name, logo, and product designs are trademarks of Shopify. All other marks belong to their respective owners.

Sections 7 & 8 — Optional Tools & Third-Party Links

We may provide access to optional third-party tools which we neither monitor nor control. Such tools are provided "as is" and "as available" without warranties or endorsements of any kind. Any use of optional third-party tools is entirely at your own risk and discretion.

Hyperlinks on our store may direct you to third-party platforms. We are not responsible for examining or evaluating third-party content and assume no liability for damages or transactions conducted on external websites. Please review third-party policies carefully before engaging in transactions.

Section 9 — Relationship with Shopify

Paprila is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Paprila.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Paprila, including injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims and liabilities arising from or related to your transactions with Paprila.

Section 10 — Privacy Policy

All personal information collected through the Services is governed by our Privacy Policy, and certain information may be subject to Shopify's Privacy Policy. By using our Services, you acknowledge that you have reviewed these privacy documents.

Because the Services are hosted by Shopify, Shopify collects and processes data regarding your interactions with our store. Information you provide may be transferred to and stored on international servers to enable optimal service delivery.

Section 11 — Feedback & Customer Reviews

If you submit ideas, feedback, product reviews, or proposals (collectively, "Feedback"), you grant Paprila a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for commercial or promotional purposes without compensation or obligation of confidentiality.

You warrant that your Feedback does not infringe third-party intellectual property or privacy rights, and does not contain unlawful, abusive, or malicious code. You are solely responsible for the accuracy of any feedback you post.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally, information on the Services may contain typographical errors or inaccuracies relating to descriptions, pricing, promotions, transit times, or availability. We reserve the right to correct any errors and change information or cancel orders at any time without prior notice (including after order submission).

Section 13 — Prohibited Uses

You may access and use our Services for lawful purposes only. You are expressly prohibited from:

• Using the Services for unlawful, fraudulent, or harassing purposes.
• Infringing upon our intellectual property rights or the rights of others.
• Uploading malicious code, viruses, or deploying scraping/harvesting bots and automated AI agents without consent.
• Transmitting unauthorized advertising, spam, chain letters, or phishing schemes.
• Circumventing security features or robot exclusion headers on the platform.

Section 14 — Autonomous Agents & Bots

Any automated software, bot, or agent accessing the Services must identify itself in all HTTP/HTTPS requests with an explicit user-agent string formatted as Agent/[agent name].

Agents must not mimic human patterns to bypass verification, must not attempt to solve or circumvent CAPTCHA barriers, and must respect technical controls restricting automated retrieval.

Section 15 — Termination

We may terminate this agreement or your account access at our sole discretion without notice. Sections concerning Intellectual Property, Disclaimers, Limitations of Liability, Indemnification, Severability, and Governing Law survive termination.

Sections 16 & 17 — Warranty Disclaimer & Limitation of Liability

Except as expressly stated, the services and all products delivered to you are provided 'as is' and 'as available' without warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, and non-infringement.

In no case shall Paprila, our directors, officers, employees, affiliates, agents, or those of Shopify and its partners, be liable for any injury, loss, claim, direct, indirect, incidental, punitive, or consequential damages of any kind, including lost profits, revenue, or savings arising from your use of the services or products procured through the services.

Section 18 — Indemnification

You agree to defend, indemnify, and hold harmless Paprila, Shopify, and our respective directors, officers, affiliates, and contractors from any third-party claims, losses, or legal fees arising out of your breach of these Terms, violation of applicable law, or misuse of the Services.

Sections 19–24 — General Legal Provisions

• Severability: If any provision is deemed unlawful or unenforceable, that part will be severed without impacting the validity of remaining provisions.
• Entire Agreement: These Terms and linked policies constitute the complete agreement between you and Paprila, superseding prior versions.
• Assignment: You may not assign rights under these Terms without written consent; Paprila may assign obligations freely.
• Governing Law: Governed by the laws and judicial venues of the jurisdiction where Paprila is headquartered.
• Modifications: We reserve the right to revise Terms at any time by updating this page. Continued site use confirms acceptance of changes.

Section 25 — Contact Information

Questions regarding these Terms of Service should be directed to our legal and customer compliance desk:

Email: info@paprila.com